Terms & Conditions
Terms & Conditions
Welcome to Red Camel Ltd. By accessing and using our website, you agree to comply with the following terms and conditions. Please read these terms carefully before making any purchase or using our services. If you do not agree to these terms, you must not use our website.
1. General Information
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Company Name: Red Camel Ltd
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Registered Address: 117 Harehills Road, Harehills, Leeds, LS8 5BW, West Yorkshire, UK.
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Contact Email: info1.redcamel@gmail.com
Red Camel Ltd reserves the right to modify these Terms & Conditions at any time. It is the responsibility of the customer to review this page periodically to ensure they are aware of any changes.
2. Use of the Website
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By using this website, you confirm that you are at least 18 years of age or accessing it with the consent of a parent or guardian.
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The website must not be used for any unlawful or prohibited purposes. You agree not to:
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Use the site in a manner that could damage, disable, or impair it.
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Attempt to access unauthorized features or accounts.
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We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Orders
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Product Information: While we strive to provide accurate descriptions, images, and information, we cannot guarantee that all details are entirely accurate, complete, or free of errors.
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Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue products without notice.
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Pricing: Prices listed are in GBP (£) and are subject to change without prior notice. Taxes and shipping fees will be calculated at checkout.
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Order Acceptance: An order confirmation email signifies our receipt of your order but does not constitute acceptance. We reserve the right to refuse or cancel orders due to:
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Product availability
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Errors in pricing or product information
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Suspected fraudulent activity
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4. Payment Terms
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We accept payments through secure third-party payment gateways. By providing your payment information, you confirm that you are authorized to use the payment method.
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All transactions are encrypted to ensure the security of your payment details.
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Payment must be made in full before your order is processed and shipped.
5. Shipping Policy
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We deliver orders within 3–5 business days via Royal Mail or Parcelforce. Tracking details will be provided via email once your order is shipped.
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Shipping costs are non-refundable.
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Delivery times are estimates and not guaranteed. Delays caused by external factors, such as weather or courier issues, are beyond our control.
6. Return & Refund Policy
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We do not accept online returns. Items may only be returned in person at:
117 Harehills Road, Harehills, Leeds, LS8 5BW, West Yorkshire, UK. -
Refunds or exchanges will be processed upon verification of the item's condition and proof of purchase (e-receipt and order number required).
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For damaged or incorrect items, please report the issue within 48 hours of delivery to info1.redcamel@gmail.com with photographic evidence.
7. Intellectual Property
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All content on this website, including text, images, logos, and designs, is the intellectual property of Red Camel Ltd. Unauthorized use, reproduction, or distribution is prohibited.
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Any trademarks, service marks, or logos displayed are the property of Red Camel Ltd or third parties and may not be used without written consent.
8. Limitation of Liability
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Red Camel Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
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Our total liability for any claim is limited to the amount paid by the customer for the specific product or service that caused the issue.
9. User Accounts
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Creating an account on our website requires accurate and current information. You are responsible for safeguarding your account credentials and notifying us immediately of any unauthorized use.
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We are not liable for losses resulting from unauthorized access to your account.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Complaints and Support
If you have any questions, complaints, or require assistance, please contact us at:
Email: info1.redcamel@gmail.com
We aim to respond to inquiries within 24–48 hours.
12. Final Provisions
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Red Camel Ltd reserves the right to terminate or suspend your access to the website at any time for any breach of these Terms & Conditions.
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If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.